FAQs

As for the tracking number – it’s not commonly shared purely due to privacy reasons and is used only in the case when order is not delivered / disputed. It’s sort of guarantee for you that if the package is stopped – it would be refunded/resent to you. It’s common practice in this kind of business and is used in dark web markets too.

After placing an order and you don’t feel comfortable and wish to cancel the order, kindly contact our customer service using your order number as subject attaching your paid receipt to. Please process might take at most 7working days to effect.

We do not need to know your true names except for delivery address. Our organization do not share any of customer details and you do not necessarily need to register with us. We hold our servers in a secure location and in case of intrusion – we will destroy the data physically

Although transaction remains within blockchain history it does not contain any personal data. Also, we frequently change our wallet addresses so there will be no proof that you bough something from us. Thus, please only transfer to the wallet addresses which are listed at the checkout page.

It’s solely the responsibility of the customer to provide correct shipping details. If you have placed the order and have noticed an error – please contact our customer support as soon as possible to rectify it. We do not provide refunds in the occasion when customer fail to provide correct shipping details and do not rectify it.

With our discreet shipping delivery agency, we have recorder almost 99% of delivery success. Our agency is responsible to ensure that the exact ordered product be delivered to you right at your door steps/ the provided address.